Frequently Asked Questions
A: Yes, Around the Clock USA, Inc. is certified as an MBE by the City of Orlando. City Of Orlando MWBE Certification
A: Your trust and satisfaction are our main priority. We take your trip as seriously as you do. We carry an A+ rating with the Better Business Bureau. And with over fifteen years of experience, we know how to provide service you can count on. You can aslo check us out in GOOGLE and TripAdvisor
A: We’re insured, bonded, and authorized to do business as a pre-arranged transportation company. There’s nothing more important to us than getting you to your destination safely.
A: You can book online at www.atcmco.com We also accept reservations by phone at 407-851-2625 and by email at info@atcmco.com.
A: Yes, you will get a full, detailed confirmation email with the description of your reservation immediately.
A: You have the flexibility to cancel your service at your convenience. If you cancel at least 24 hours before the scheduled pickup time, you will receive a full refund, minus a 3% Credit Card fee if you paid using a credit card.
A: No. Our prices include airport fees, tolls and port fees. The price we quote upon booking is the price you pay. A gratuity for driver is not required, but it is appreciated for good service.
A: Our rates are per group family. We do not offer shared shuttle. Service will be 100% PRIVATE
- A: It depends on your party size, we do have the following vehicle schedule:
- Luxury Sedans for up to 3 people (Cadillac, Lincoln, Chrysler 300
- Minivans or SUV up to 6 passengers
- Sprinter up to 10 passengers
- Sprinter up to 14 passengers
- Ford E-450 Minibuses up to 25 passengers
- Mini Coach 34 & 40 passengers
A: We offer a meet and greet service at the baggage claim area as part of our standard service. However, for rides to Port Canaveral, we can streamline the process by following the driver`s instructions and meeting at the Ground Transportation level, which ensures a smoother experience and saves time. Thanks to our system, you will be in contact with your driver a day before your scheduled ride, allowing for seamless communication 24 hours in advance.
A: Our service operates exclusively for you. When you reserve a ride, your group will be the sole passengers on board.
A: 100 % YES. We understand that weather can cause last-minute changes. Just contact us as soon as you know about the change and we’ll make sure you get a full refund, , minus a 3% Credit Card fee if you paid using a credit card.
A: We have proudly served Florida since 2002.